1. General terms and conditions governing the use of the website of 3A Trade Ltd.
These General Terms and Conditions shall apply in their current form to
all business relations between 3A Trade Ltd, hereinafter referred to as
the “Seller” or “3A”, and their customers – hereinafter referred to as
the “User”.
1.1 The terms and conditions below shall govern the supply of goods and other services provided by 3A.
1.2 These terms and conditions shall apply to all customers unless
3A has executed a specific agreement with the particular user in
writing.
1.3 The Seller shall provide the User with a catalog containing
offers for purchase of goods and the User can purchase the goods offered
through the WEBSITE by placing an order and paying the respective price
upon compliance and strict observance by the User of these General
Terms and Conditions and the additionally referred relevant requirements
for the specific goods.
2. ACCEPTANCE OF THESE GENERAL TERMS AND CONDITIONS
2.1 The User can order goods or services by filling in an
online order form, thus making an electronic statement within the
meaning of the Electronic Document and Electronic Signature Act, by
which the User declares that he/she is familiar with these Terms,
accepts them and agrees to observe them.
2.2 These General Terms and Conditions shall automatically come into
force and apply to the settlement of the relations with the User who
has placed an order to purchase goods and/or services provided by 3A.
The Agreement shall enter into force when 3A and the third party
provider confirm this order.
3. ORDER FOR PURCHASE AND DELIVERY OF GOODS
3.1 The order for purchase and delivery of goods shall be
placed by filling in the order forms provided on the WEBSITE concerning
the purchase and delivery of goods.
3A Trade do not sell directly in countries where have importer. Please check section "Partners" on the WEBSITE.
3.2 The User undertakes to provide accurate data of the person who is to receive the goods and the place of delivery.
3.3 The order automatically includes data concerning the type,
quantity and precise final price (including VAT) of the goods ordered.
3.4 Ordering a particular product is made by pressing the button ADD
TO BASKET and then BUY on the page containing the offer of the desired
product, and doing this the User expressly confirms his/her order and
agrees with the General Terms and Conditions published on the website by
checking the box “I accept the General Terms and Conditions of 3A Trade
and confirm the order made.” This action is a statement that
constitutes a binding agreement between the User and the Seller, based
on the terms and conditions set out herein and the provisions of the
Consumer Protection Act respectively.
3.5 Upon receiving the order and within 24 hours the Seller shall
send an email message to the User confirming the order or sending a
notice in case any of the ordered items is unavailable.
3.6 The purchase price becomes immediately due. The payment of the
purchase price may be carried out by any credit card recognized by 3A
Trade or in cash.
3.7 All prices are in EUR, excluding VAT, and are subject to
unilateral modifications by 3A. Any changes in the prices made after the
Seller has confirmed the order shall not affect the confirmed order.
4 TERMS OF DELIVERY
4.1 The delivery of the ordered goods shall be carried out subject to the following conditions:
4.2 The ordered goods shall be delivered to the address specified by
the customer. The User undertakes to provide access, recipient and
opportunity for receiving the goods.
4.3 The goods ordered by the User shall be SENT within 10 (ten)
working days to the address specified by the User provided that the
order has been confirmed by the User and the delivery address is correct
and valid.
4.4 The ordered goods shall be delivered properly packed according to their type and the specific mode of delivery transport.
4.5 If a third party is authorized to receive and confirm the
delivery of the ordered goods on behalf of the original User who has
placed the order, the latter shall not be entitled to return the goods
or to raise claims regarding delivery.
4.7 Delivery in BG:
We use the courier services of Speedy.
4.8 Delivery outside of BG:
Shipping: Sending by courier or by a cheaper method of transport,
depending on the destination country. The User shall be responsible for
any applicable customs duties.
4.9 Payment for delivery to countries other than BG:
Shipping and packing costs shall be calculated based on the price list
of the courier company and borne by the customer. Credit Card: Credit
card (Euro/Mastercard or Visa).
5. REFUSAL TO RECEIVE THE GOODS AND RETURN OF GOODS ORDERED AND DELIVERED
5.1 The User who has ordered goods from the WEBSITE shall
be entitled to refuse to receive the goods ordered upon their delivery
only in the cases specified in these General Terms and Conditions:
5.1.1 If the delivered goods clearly do not correspond to the goods
ordered by the User and that can be established by a routine inspection
of the goods;
5.1.2 If the goods or their packaging are damaged during transportation;
5.1.3 If the price due by the User does not correspond to the price initially offered on the WEBSITE;
5.1.4 If the deadline specified for delivery has not been met;
Any claims based on the aforementioned conditions shall only be made at the time of delivery.
5.2 Apart from the foregoing cases, the User may not refuse to
receive and pay the goods ordered by him/her. Otherwise the User shall
also be liable to pay the costs of delivery and return of the goods.
5.3 In the event that any goods are refused to be received, a report
shall be drawn up at the time of delivery. If the User refuses to sign
the report the User’s refusal to receive the goods shall be considered
unfounded and the User shall be bound to pay the costs of delivery and
return of the goods.
5.4 After having received and paid the goods, the User may make a
claim and require the return of the goods and reimbursement of the price
paid in the following cases:
5.4.1 In case of significant defect or discrepancy of the goods that
could not have been detected by routine inspection of the goods;
5.4.2 If during the use of the product, it shows a significant defect that makes it unfit for its intended purpose;
5.4.3 Without giving any reason for returning the product if it is in its original form, packaging and quality.
5.5 The claims shall be accepted as follows:
5.5.1 The
User shall be entitled, without compensation or penalty and without
giving any reason, to refuse the purchased goods within 7 working days
of the delivery of the respective goods.
The SELLER shall reimburse the User the full amount paid by the User
within 30 days from the date on which the User has stated his/her
refusal.
The transportation costs for returning the purchased goods shall be
borne by the User. To be returned, the item must be in excellent
commercial appearance:
- The product must have not been used;
- The packaging has been preserved;
- The receipt or invoice has been preserved;
5.6 Any goods delivered by 3A shall remain the property of 3A until all contract requirements have been met.
5.7 3A guarantees that the goods do not have any defects that might
reduce their value or their suitability for normal use for which they
have been provided in accordance with the Agreement. If the reduction in
value or suitability is insignificant, the claim may be rejected.
5.8 The warranty period is 24 months and shall start from the time
when the goods are handed over to the User. Any defects in the goods
shall be eliminated by 3A after it has been informed by the User within
this warranty period. It is up to 3A to decide whether to replace or
repair the goods.
The User dispatch the goods at his expense to the work shop of 3 A.
Delivery address: Sofia1618, Liubliana 46, J&L Center
5.9 The
User shall be bound to inspect the goods immediately upon receipt and in
case of establishing any defects, the User must inform 3A in writing
within 7 days. The same rules shall apply for any defects that are
discovered later. If the User fails to inform 3A in writing, the goods
shall be deemed approved.
The following procedure shall be followed in the case of goods damaged during transportation:
If a package arrives visibly damaged, it must be opened in the
presence of the courier. The courier then shall issue a certificate to
confirm the damage.
5.10 For damages during transportation which are not obvious, i.e.
the User establishes them only after opening the delivered package, the
User must immediately notify the courier and obtain a certificate of
damage. It is not possible to accept a claim for damages without such
document.5.10
If no repairs are possible to be carried out within a reasonable
period of time specified by the User, the User shall be entitled to
request a reduction in price or to cancel the Agreement.
5.11 In case we need to return you money for paid to us with a card
contracter or delivered/performed goods or services, we will refund you
by a credit transaction on the card used for the original purchase.
6. METHOD OF PAYMENT
6.1 The payment for goods ordered shall be settled as follows:
6.1.1 Cash on delivery - only on the territory of BG: The User pays
for the ordered product at the time of delivery by giving the relevant
cash to the courier.
6.1.2 The purchase price can be
- major credit cards as listed master card , Master card Electronic, Maestro, Visa, Visa Elektron, V PAY
- by Pay Pal to info@bumot.eu
- make bank transfer by prior agreement (contact the 3 A Trade Ltd for details)
§ Please note that your V PAY or MasterCard Electronic card will
be accepted only if it is registered for participation in the online
authentication schemes Verified by Visa or MasterCard SecureCode.
§ Please check with your card issuer if your card is open for Internet transactions.
§ The maximum amount per transaction is BGN 10,000.
§ Please note that your V PAY or MasterCard Electronic card will be
accepted only if it is registered for participation in the online
authentication schemes Verified by Visa or MasterCard SecureCode.
§ Please check with your card issuer if your card is open for Internet transactions.
§ The maximum amount per transaction is BGN 10,000.
7.ORDERS DELIVERED TO THE COUNTRIES OUTSIDE OF THE EU
will not be charged VAT but may incur tax from the receiving
country.The 3 A Trade are not responsible for any charges incurred once
goods have been transferred to the courier.
8. DISCLOSURE OF INFORMATION
8.1 The Seller undertakes not to disclose any personal
information of the User and not to provide the collected information to
third parties - public authorities, companies, individuals, etc., except
in the cases when:
8.2 The information is required by state bodies or officials
authorized under the effective legislation to require and collect such
information in compliance with the statutory procedures;
8.3 In other cases specified by law.
9. RESTRICTIONS
9.1 The User shall be entitled to freely use the resources
on the WEBSITE except for the restrictions described in these General
Terms and Conditions and other common applicable restrictions.
9.2 The users of the WEBSIDE may not copy, distribute or use any
texts, images or parts of the WEBSITE without the explicit authorization
of the Seller.
9.3 The User may not overload the WEBSITE with false orders or other information.
9.4 The User of the WEBSIDE may not perform any acts which violate
the generally established rules of contact and communication, may not
perform malicious acts, spread viruses and similar acts, violating or
infringing the rights and the interests of third parties.